What is it about?
This webinar has been designed to share thinking about how museums, arts and cultural organisations might start to reconnect with the public and build a loyal, engaged audience for the future. It will help you consider the role that your organisation wants to play within society as we emerge from lockdown. Lecturer Julie Aldridge (UK) will share insight from organisations she’s working with and talking to in the UK and internationally – what might need to change to better meet visitor expectations, to overcome fears, and encourage people to engage in this new reality?
If you’ve been thinking any of the following then this webinar is for you:
- What should we do if audiences / visitors don’t rush back in when we reopen our doors?
- We’ve given away a lot of content online. How do we encourage people to now pay to experience more in person? How might we continue to build our digital strategy?
- How might the relationship with the public need to change to welcome back past visitors?
- We’re likely to lose a lot of our past audience (e.g. tourists, schools etc.), how might we attract new audiences?
- What might people need from us to build trust and to reassure them about making a visit or getting involved?
- Which audiences might come back first and how do I reach them?
What will I gain?
- Free tools, frameworks and advice to inform your audience strategy.
- Insight from museums and arts organisations internationally. What are other organisations trying now to reengage visitors?
- Insight about how the public are thinking, feeling and acting.
- Advice about how your organisation might use this insight to become more relevant to people today.
- A chance to share ideas, challenges and opportunities with other participants.
About the lecturer:
Julie Aldridge is a consultant based in the UK specialising in business planning, marketing strategy, and organisational development. She works with a diverse mix of clients from across the arts, heritage and cultural sector. Julie supports leaders and teams to devise new strategies to achieve their ambitions, helping them matter more to people, and develop as relevant and resilient organisations. Prior to becoming a consultant, Julie was Executive Director of the Arts Marketing Association (AMA) for over a decade.